Privacy Policy
Last Updated: February 27, 2025
At Betless, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app. Betless is intended for users 18 and older. By accessing or using Betless, you agree to the practices below.
1. Information We Collect
We collect:
Personal Information: Name, email address, date of birth (if provided), and optional details like phone number or profile picture. Payment info (e.g., credit card details) is processed securely by providers like Stripe or PayPal and not stored by us.
Usage Data: App activity (e.g., feature usage, session duration), device info (e.g., OS, app version, IP address), and crash logs.
Optional Data: Forum posts, comments, or gambling-related insights (e.g., triggers, habits) you share for personalized support.
Location Data: Only if you opt in, to tailor support or ensure compliance.
Notification Data: Device tokens or preferences if you opt into push notifications for reminders or updates.
2. How We Use Your Information
We use your data to:
Provide tailored tools and support to help you reduce or quit gambling.
Personalize your experience.
Communicate updates, support, or optional promotions (you can opt out).
Analyze anonymized trends to enhance Betless and improve cessation techniques.
Process payments and manage subscriptions.
Ensure compliance with our Terms.
Introduce new features like progress tracking or support integrations (we’ll notify you of significant changes).
Any gambling-related insights you share are treated as sensitive and used solely to support your goals, never to encourage gambling. We’re not a healthcare provider and don’t fall under HIPAA, but we apply extra care to this data.
3. Data Sharing
We don’t sell or rent your data. We may share it with:
Service Providers: Trusted partners (e.g., Stripe, analytics, hosting), bound by confidentiality.
Legal Compliance: When required by law or to protect Betless and its users.
Business Transfers: If Betless is sold or merged, data may transfer to the new entity.
International Transfers: Data may move outside the U.S., protected by safeguards like Standard Contractual Clauses.
4. Data Security
We use encryption, secure authentication, and other industry-standard measures to protect your data. We regularly review our practices and may conduct audits for compliance. If a breach occurs, we’ll notify you promptly as required by law. No system is 100% secure, but we strive to keep your info safe.
5. Your Rights
You may have these rights:
Access and Portability: Request your data.
Correction: Fix inaccuracies.
Deletion: Delete your account and data.
Restriction: Limit processing in some cases.
Opt-Out: Opt out of analytics, promotions, or non-essential sharing.
Withdrawal of Consent: Revoke consent for specific uses.
Email hello@betless.app; we’ll respond within 30 days or as required (e.g., 45 days under CCPA).
California Privacy Rights: If you’re in California, you can:
Request details about data we collect, use, or disclose (we don’t sell it).
Opt out of any future sale (not applicable now; we’ll notify you if this changes).
Expect non-discrimination for exercising rights.
6. Data Retention
We keep data while your account is active and up to 90 days after deletion for backups, unless legally required longer. Deleted data is erased or anonymized.
7. Cookies and Tracking Technologies
We use device identifiers and analytics SDKs for functionality, not advertising. We honor Do Not Track signals where feasible. Manage preferences in device settings.
8. Third-Party Links
Links to external sites aren’t our responsibility—review their policies.
9. Children’s Privacy
Betless is not for users under 13. If we collect data from a child under 13 without parental consent, we’ll delete it promptly. Users under 18 should consult a guardian. Contact hello@betless.app with concerns.
10. Updates to this Privacy Policy
We’ll notify you of significant changes via in-app alerts or email before they take effect. Review this policy periodically.
11. Contact Us
Email: hello@betless.app
Betless
12. Governing Law
This policy is governed by Delaware, USA law. Disputes will be resolved in Delaware courts. Before legal action, we encourage informal resolution via [hello@betless.app] or mediation in Delaware.